Your privacy is important to us. Learn how we protect and handle your information.
This Privacy Policy explains how Leopard Sri Lanka Safaris ("we," "our," or "us") collects, uses, and protects your information when you book a safari or interact with our website. Your privacy is important to us, and we are committed to being transparent about our practices.
We only collect information essential for booking your safari, processing payments, and fulfilling our service obligations.
When you book a tour or contact us, you voluntarily provide the following personal data:
When you visit our website, we automatically collect basic usage data:
We use the information we collect for the following essential purposes:
We use your name, dates, and contact details to purchase Yala National Park entrance permits in advance, coordinate your pick-up with the driver, and ensure a smooth safari experience.
To respond to your inquiries, questions, and requests regarding tours, pricing, and cancellations.
To comply with local Sri Lankan tourism regulations, tax obligations, and protect against fraud.
If you specifically opt-in during the booking process, we may send you future promotional emails about new tour packages or special offers. You can unsubscribe at any time.
We do not sell your personal information.
We only share the minimal amount of data necessary to deliver the service you paid for:
Your names, nationality, and tour date must be submitted to the Department of Wildlife Conservation (DWLC) to secure your mandatory entrance tickets.
We share your name, phone number, and pick-up location with the assigned driver to ensure timely and correct pick-up service.
Your payment details are securely transferred to our payment partners (e.g., banks and payment gateways) to complete the financial transaction.
If required by law, court order, or governmental regulation, we may disclose your information.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including our legal and accounting obligations. Booking records are typically retained for 7 years as required by tax laws.
We take reasonable steps to protect your data from loss, misuse, and unauthorized access. All online transactions are protected using Secure Socket Layer (SSL) encryption.
While no internet transmission is 100% secure, we follow industry best practices to protect your data.
Depending on where you reside, you may have the right to:
Request a copy of the personal data we hold about you.
Ask us to correct any inaccurate or incomplete data we hold.
Request that we delete your personal data (subject to our legal requirements to retain booking records).
Opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us using the details below.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
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